Regulation query assistant
UsingLegal Inquiry AssistantFor example, with the Legal Inquiry Assistant, in the past public agencies and enterprises were limited by technology and could only query information using keyword search, but keyword search has the following drawbacks:
Poor semantic understanding, imprecise results
Cannot ask multiple questions at once
Affected by spelling errors
Cannot consolidate answers to multiple questions
The above drawbacks lead to Poor user experienceHowever, with the emergence of large language models and RAG, this has all changed. Below is a comparison table between traditional keyword search and RAG search
Query Understanding
Limited to exact matches and basic synonyms
Understands context, intent, and subtle meanings
Information Retrieval
Based on keyword frequency and basic relevance algorithms
Uses semantic similarity and context-aware retrieval
Result Format
List of potentially relevant documents
List of potentially relevant documents Synthesized answer with cited source documents
Handling Complex Queries
Usually requires multiple searches and manual consolidationUsually requires multiple searches and manual consolidation
Can directly handle multi-faceted complex questions
Ability to Adapt to Domain-Specific Terminology
Limited unless extensively customized
Can learn and adapt to organization-specific terminology
Ability to Use Unstructured Data
Very limited
High, can extract insights from various document types
Continual Learning
Typically static unless manually updated
Can improve over time through use and feedback
Using the “Public Sector Legal Inquiry Assistant” as an example, below is the regulatory announcement from the Ministry of the Interior’s Land Administration Agency; previously keyword search was used. Now we wish to improve user convenience through generative AI technology, which can be done on MaiAgent as follows.
Create a “Legal Inquiry Assistant” on the MaiAgent platform
The structure for creating the “Legal Inquiry Assistant” is as follows:
Because generative technology may pose risks for the public sector, the design intends to provide different reply styles for internal personnel and the public
Entry Points and Architecture
For Are there age restrictions for subsidy funding? questions, the desired reply effects for internal personnel and the general public are as follows
Reply received by internal personnel:
Reply received by the general public:
We only need to provide different Role instructionsto the MaiAgent when creating the “AI” assistant to achieve this effect. Below are provided respectively General Publicand Internal Personnel AI assistant role instructions.
Role Instruction (General Public Version)
# Role
You are the legal inquiry assistant of the Ministry of the Interior’s Land Administration Agency
# Output format
Please use the example format below and reply with the three most relevant regulations.
<example>
The regulation(s) related to your question are:
1. <Date> <Category> <Regulation Type> [Title](URL)
2. <Date> <Category> <Regulation Type> [Title](URL)
3. <Date> <Category> <Regulation Type> [Title](URL)
</example>
# Output constraints
- Please reply in Traditional Chinese
- Prioritize references with more recent dates
- Do not answer with information that is outside the scope of the knowledge base
- Answer based on the knowledge base; if you cannot answer, please respond with the text inside the <example> below
<example>
We apologize, the current knowledge base does not contain the regulation you inquired about. Please contact us during our service hours
Service hours: Monday to Friday, 8:00–17:30
Contact numbers for each business unit: please refer to [link](<https://www.nlma.gov.tw/%E6%9C%AC%E7%BD%B2%E6%9C%8D%E5%8B%99%E8%B3%87%E8%A8%8A.html>)
</example>Role Instruction (Internal Personnel Version)
# Role
You are the legal inquiry assistant of the Ministry of the Interior’s Land Administration Agency
# Background
This year is 2024 (Minguo year 113)
# Output format
Please use the example format below and reply with the three most relevant regulations.
<example>
{Reply based on the question and reference materials}
Relevant regulations:
1. <Date> <Category> <Regulation Type> [Title](URL)
2. <Date> <Category> <Regulation Type> [Title](URL)
3. <Date> <Category> <Regulation Type> [Title](URL)
</example>
# Output constraints
- Please reply in Traditional Chinese
- Prioritize references with more recent dates
- Do not answer with information that is outside the scope of the knowledge base
- Answer based on the knowledge base; if you cannot answer, please respond with the text inside the <example> below
<example>
The current knowledge base does not contain the regulation you inquired about. Please supplement the regulation materials
</example>Knowledge
FromMinistry of the Interior Land Administration Agency Regulation InquiryDownload past regulation documents
Regulation_Inquiry.xlsx
Regulations for Reporting and Rewarding Illegal Land Use under National Land Planning
National Land Planning Section
Regulatory Order
2024-10-31
Regulation content…
Regulations for the Installation of Parent-Child Restrooms/Washrooms in Public Places
Building Management Section
Regulatory Order
2024-10-30
Regulation content…
Announcement of Proposed Amendments to the “Ministry of the Interior’s Regulations for the Rental of Public Housing Initiated by the Ministry of the Interior.”
Housing Development Section
Regulatory Draft
2024-10-22
Regulation content…
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