Multi-language Support

MaiAgent provides multi-level language support features: Web Chat supports 13 language interfaces, Knowledge Base supports all language content processing, and Management Backend provides Chinese and English interfaces, enabling your AI assistant to have natural and fluid conversations with global users, breaking down language barriers and expanding business scope.

🌍 Supported Languages List

MaiAgent Web Chat currently supports the following 13 languages:

Chinese Series

• Traditional Chinese (Traditional Chinese) - zh-TW

• Simplified Chinese (Simplified Chinese) - zh-CN

International Common Language

• English (English) - en

Southeast Asian Languages

• Thai (Thai) - th

• Malay (Malay) - ms

• Vietnamese (Vietnamese) - vi

• Indonesian (Indonesian) - id

• Filipino (Filipino) - fil

• Burmese (Burmese) - my

• Khmer (Khmer) - km

• Lao (Lao) - lo

East Asian Languages

• Japanese (Japanese) - ja

• Korean (Korean) - ko

Continuous Updates: We will continue to add more language support based on user needs. For specific language support, please contact our technical team.

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⚙️ Language Settings Methods

1. Setting via JavaScript

Please refer to Technical Manual—Web Chat Initialization

2. Web Chat Settings

Setting Steps:

1. Click ⋮ in the top right corner of the window

   
2. Click Traditional Chinese

   
3. Select your desired supported language

   

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🎯 Multi-Language Features

1. Smart Language Detection and Response

• Automatic Recognition (Chinese-English): Supports automatic recognition of Chinese and English, system responds in corresponding language.

• Multi-Language Support Settings: Supports multiple languages, can switch and select display language in settings; after selection, conversations will respond in that language.

• High Accuracy: Based on advanced NLP technology, language detection accuracy reaches 98%.

2. Natural Language Understanding

• Semantic Understanding: Not just translation, but true understanding of meanings in different languages

• Cultural Adaptation: Considers expression habits of different cultural backgrounds

• Slang Recognition: Able to understand common slang and colloquial expressions

3. Localized Responses

• Word Choice: Uses terms and expressions that match local customs

• Format Adjustment: Adjusts date, number, and currency formats according to different languages

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📚 Knowledge Base and Interface Language Description

I. Interface Language Support Levels

MaiAgent Management Backend

• Supports 3 interface languages: Traditional Chinese, Simplified Chinese, English

• Applicable for system management and configuration operations

Web Chat Interface

• Supports complete 13 language interface displays

• Includes voice recognition and voice response functions

• Covers: Chinese (Traditional and Simplified), English, Thai, Japanese, Korean, Malay, Vietnamese, Indonesian, Filipino, Burmese, Khmer, Lao

II. Knowledge Base Content Processing Capabilities

Full Language Document Support

• Knowledge base can parse and process document content in any language

• No document language restrictions, supports global language formats

• Smart retrieval function can precisely search in multi-language knowledge base

Upload Steps:

1. Enter Knowledge Base Management

2. Select Add Document

3. Upload documents in any language (no language restrictions)

4. System automatically recognizes document language and builds multi-language index

III. Cross-Language Q&A Function

Core Features

• Multi-Language Questions: Supports free questioning in 13 languages

• Full Language Retrieval: Searches relevant content in complete multi-language knowledge base

• Smart Translation: Automatically translates search results into user's preferred language

• Precise Response: Ensures completeness and accuracy of answers

Operation Flow

1. Receive Question - Users ask questions in any supported language (Thai, Japanese, Korean, etc.)

2. Smart Retrieval - System searches across languages for most relevant content

3. Content Integration - LLM analyzes and integrates multi-language data

4. Language Conversion - Translates into user's selected display language

5. Output Answer - Provides complete response

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🚀 Application Scenarios

1. Southeast Asian Market Expansion

• Regional Coverage: Supports 8 major Southeast Asian languages, covering over 600 million population

• Localized Service: Understands cultural differences and business customs of various countries

• Cross-border E-commerce: Provides native language shopping experience for customers from different countries

2. International Customer Service Center

• Global Support: Covers customer service needs in major Asian markets

• 24-hour Service: Cross-timezone multi-language customer support

• Cultural Sensitivity: Understands communication methods and polite expressions of different cultures

3. Multinational Corporate Internal Use

• Employee Support: Provides internal Q&A service for multinational employees

• Knowledge Sharing: Breaks down language barriers, promotes knowledge flow

• Training Assistance: Multi-language training content and Q&A

4. Tourism Industry

• Tourist Services: Provides immediate assistance to tourists from different countries

• Attraction Introduction: Multi-language attraction information and guide services

• Booking Services: Supports multi-language reservation and inquiry services