> For the complete documentation index, see [llms.txt](https://docs.maiagent.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/build/multi-language-support.md).
# Multi-Language Support
MaiAgent provides multi-tiered language support: **Web Chat supports 13 interface languages**, **the knowledge base supports content processing in all languages**, and **the admin dashboard offers Chinese and English interfaces**. This enables your AI assistant to engage in natural, fluent conversations with users worldwide, breaking language barriers and expanding your business reach.
## **🌍 Supported Languages**
MaiAgent Web Chat currently supports the following 13 languages:
#### **Chinese**
* **Traditional Chinese** (Traditional Chinese) - zh-TW
* **Simplified Chinese** (Simplified Chinese) - zh-CN
#### **International Common Languages**
* **English** (English) - en
#### **Southeast Asian Languages**
* **Thai** (Thai) - th
* **Malay** (Malay) - ms
* **Vietnamese** (Vietnamese) - vi
* **Indonesian** (Indonesian) - id
* **Filipino** (Filipino) - fil
* **Burmese** (Burmese) - my
* **Khmer** (Khmer) - km
* **Lao** (Lao) - lo
#### **East Asian Languages**
* **Japanese** (Japanese) - ja
* **Korean** (Korean) - ko
**Continuous Updates**: We continue to add more language support based on user demand. If you need support for a specific language, please contact our technical team.
***
## **⚙️ Language Configuration Methods**
#### **1. Configure via JavaScript**
{% hint style="info" %}
Refer to [Technical Manual — Web Chat](https://docs.maiagent.ai/tech/api-integration/web-chat-chu-shi-hua#e5-9b-9bweb-chat-e5-b5-8c-e5-85-a5-e8-88-87-e8-aa-9e-e8-a8-80-e8-a8-a-d-e5-ae-9a)
{% endhint %}
#### **2. Web Chat Settings**
**Configuration Steps:**
1. Click `⋮` in the top right corner of the window
2. Click Traditional Chinese
3. Select your preferred language
***
## **🎯 Multi-Language Feature Highlights**
#### **1. Intelligent Language Detection & Response**
* **Auto-Detection (Chinese & English)**: Supports automatic detection of Chinese and English; the system responds in the corresponding language.
* **Multi-Language Configuration**: Supports multiple language systems; you can switch and select the display language in settings. Once selected, conversations respond in the chosen language.
* **High Accuracy**: Based on advanced NLP technology, language detection accuracy reaches 98%.
#### **2. Natural Language Understanding**
* **Semantic Understanding**: Not just translation, but genuine understanding of semantics across different languages
* **Cultural Adaptation**: Considers expression habits across different cultural backgrounds
* **Slang Recognition**: Understands common slang and colloquial expressions
#### **3. Localized Responses**
* **Word Choice**: Uses wording and expressions that match local conventions
* **Format Adjustment**: Adjusts date, number, and currency formats based on different languages
***
## **📚** Knowledge Base & Interface Language Guide
#### **I. Interface Language Support Levels**
**MaiAgent Admin Dashboard**
* Supports 3 interface languages: Traditional Chinese, Simplified Chinese, English
* Applicable for system management and configuration operations
**Web Chat Interface**
* Supports all 13 languages for interface display
* Includes voice recognition and voice response features
* Covers: Chinese (Traditional & Simplified), English, Thai, Japanese, Korean, Malay, Vietnamese, Indonesian, Filipino, Burmese, Khmer, Lao
#### **II. Knowledge Base Content Processing Capabilities**
**Full-Language Document Support**
* The knowledge base can parse and process document content in any language
* No document language restrictions — supports all global language formats
* Intelligent retrieval can accurately search across multi-language knowledge bases
**Upload Steps:**
1\. Go to **Knowledge Base Management**
2\. Select **Add Document**
3\. Upload documents in any language (no language restrictions)
4\. The system automatically detects the document language and builds multi-language indexes
#### **III. Cross-Language Q\&A Capabilities**
#### Core Features
* **Multi-Language Queries**: Support free-form questions in 13 languages
* **Full-Language Retrieval**: Search for relevant content across the complete multi-language knowledge base
* **Intelligent Translation**: Automatically translate retrieval results into the user's preferred language
* **Accurate Responses**: Ensure completeness and accuracy of answers
#### Workflow
1. **Receive Query** - User asks a question in any supported language (Thai, Japanese, Korean, etc.)
2. **Intelligent Retrieval** - System searches across languages for the most relevant content
3. **Content Integration** - LLM analyzes and integrates multi-language data
4. **Language Conversion** - Translates into the user's selected display language
5. **Output Answer** - Provides a complete response
***
## **🚀 Use Cases**
#### **1. Southeast Asian Market Expansion**
* **Regional Coverage**: Supports 8 major Southeast Asian languages, covering over 600 million people
* **Localized Service**: Understands cultural differences and business customs across countries
* **Cross-Border E-Commerce**: Provides native-language shopping experiences for customers in different countries
#### **2. International Customer Service Center**
* **Global Support**: Covers customer service needs across major Asian markets
* **24/7 Service**: Multi-language customer support across time zones
* **Cultural Sensitivity**: Understands communication styles and politeness norms across different cultures
#### **3. Multinational Enterprise Internal**
* **Employee Support**: Provides internal Q\&A services for multinational staff
* **Knowledge Sharing**: Breaks language barriers to promote knowledge flow
* **Training Assistance**: Multi-language training content and Q\&A
#### **4. Travel & Tourism Industry**
* **Tourist Services**: Provides real-time assistance for tourists from different countries
* **Attraction Information**: Multi-language attraction information and guided tour services
* **Booking Services**: Supports multi-language reservation and inquiry services
---
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