# Internal Q\&A Features

## <mark style="color:blue;">Introduction to Internal Q\&A</mark>

**💬 Conversation Block**

* Real-time Q\&A interaction with AI Assistants

**📋 Historical Conversation Records**

* View and manage all past conversation records

**🤖 AI Assistant Selection**

* Switch between different AI Assistants for conversation

**⚙️ AI Assistant Settings**

* Real-time adjustment of current conversation AI Assistant settings, including permissions and tool configuration

**📚 Knowledge Base Document Management**

* Precisely control the scope of documents that AI Assistants can reference in each conversation

<figure><img src="/files/6hZnNlGXl73R1fLz8AOR" alt=""><figcaption></figcaption></figure>

## <mark style="color:blue;">How to Use Internal Q\&A?</mark>

### 1. Access the Internal Q\&A Page

<figure><img src="/files/XXwWrIu8aNCtve0Lsq6f" alt=""><figcaption></figcaption></figure>

### 2. Select the AI Assistant You Want to Converse With

You can select the AI Assistant you want to converse with from the <mark style="color:blue;">blue dropdown menu</mark> in the upper left corner.

<figure><img src="/files/RUebbfL78PLv8AwdDxPP" alt=""><figcaption></figcaption></figure>

### 3. Start Conversation

* **Continue Past Conversation**: Select the topic you want to continue from the past Q\&A topics on the left side.
* **Start New Conversation**: Click "<mark style="color:blue;">New Q\&A</mark>" in the left section to start a completely new conversation.

{% hint style="info" %}
All conversations will appear in the Q\&A records in the upper left corner
{% endhint %}

After selecting a conversation, you can enter your question in the text box below to start the conversation.

<div><figure><img src="/files/Y1IO0mMZAIUYuruRGjaQ" alt=""><figcaption><p>Continue Past Conversation (Select Conversation)</p></figcaption></figure> <figure><img src="/files/2i4y3pcEs6RfSEX9E1Iv" alt=""><figcaption><p>Start New Conversation (New Conversation)</p></figcaption></figure></div>

### 4. Customize Document Reference Scope (Optional)

Use the knowledge base management function on the right side to select specific documents for the AI Assistant to reference in this conversation.

<figure><img src="/files/B3BoFS7psH6QlLsZzTkU" alt=""><figcaption></figcaption></figure>

* Each message can freely select reference documents and FAQs
* Can be reconfigured before sending each Q\&A

#### **Document Access Scope**

1. All documents are available when the first message is sent, including "Ambient Light-Series.md"

AI Assistant responds after referencing: "Document content: The official website has been closed and no longer sells any products to the public"

<figure><img src="/files/GNkDQzve4X6r8KJck1ng" alt=""><figcaption></figcaption></figure>

2. Uncheck "Ambient Light-Series.md" when sending the second message

AI Assistant cannot reference it and responds: "I cannot find the specific content of the '**Ambient Light-Series.md**' file."

<figure><img src="/files/Rj1cXErTQcqeCoibGCNh" alt=""><figcaption></figcaption></figure>

#### FAQs Access Scope

1. All FAQs are available when the first message is sent, including "What is the operating principle of LLM?"

AI Assistant responds with relevant answer after referencing

<figure><img src="/files/xyWlg6zai6cRpVSUtTYW" alt=""><figcaption></figcaption></figure>

2. Uncheck "What is the operating principle of LLM?" when sending the second message

AI Assistant cannot reference "What is the operating principle of LLM?" and responds "I cannot find information about LLM operating principles in the FAQ"

<figure><img src="/files/xXrBUNIyrS7G9YtjGAao" alt=""><figcaption></figcaption></figure>

#### Tag Filtering

You can use the tags set in the knowledge base to filter the document content you want to make available to the AI Assistant:

{% hint style="info" %}
For tag settings, please refer to: [Document Management: Tags and Metadata](/maiagent-user-guide/maiagent-user-guide-en/km/tags-and-metadata.md)
{% endhint %}

a. Click "Show Tag Filter" in the upper right corner

<figure><img src="/files/wusUnanDMV89AJRchMqR" alt=""><figcaption></figcaption></figure>

b. Select AND or OR filter conditions, click the "AND" text to switch

<figure><img src="/files/PifbfCeylga8a8jk7VLt" alt=""><figcaption></figcaption></figure>

c. Add tags

* Using "AND" filter
  * Documents: Only "Advanced Camping.pdf" meets all conditions and can be referenced by AI Assistant
  * FAQ: No FAQ meets all conditions simultaneously, so none are displayed

{% hint style="info" %}
Tag filtering will be applied to both documents and FAQ content simultaneously
{% endhint %}

<div><figure><img src="/files/Y2WHxz1OkNEGXNsFGSpl" alt=""><figcaption></figcaption></figure> <figure><img src="/files/pCFFcceCztaHMuFRSLLl" alt=""><figcaption></figcaption></figure></div>

### 5. Real-time AI Assistant Settings Adjustment (Optional)

Through "AI Assistant Settings" in the upper right, you can modify permissions, tools, and other configurations in real-time.

<figure><img src="/files/s9xNE3xQAGWBvp2cXMzg" alt=""><figcaption></figcaption></figure>

After clicking, a right-side popup window will appear, allowing you to freely edit the required permissions, tools, etc.

<figure><img src="/files/5b5yAPoNcNjnGfjKBHcD" alt=""><figcaption></figcaption></figure>

## 💡 <mark style="color:blue;">Usage Tips</mark>

### **Conversation Management**

* Make good use of historical conversation records to quickly return to previous discussions
* New Q\&A is suitable for starting completely new topics

### **Document Control Precision**

* For specific questions, limit reference documents to get more precise answers
* Avoid irrelevant documents interfering with the AI Assistant's judgment

### **Flexible Settings Adjustment**

* Adjust AI Assistant capabilities in real-time for different conversation scenarios
* Test the impact of different settings on answer quality


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/release/explain.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.