Overview

MaiAgent is an enterprise-grade generative AI platform that helps businesses achieve end-to-end AI adoption — from AI conversations and knowledge management to intelligent automation. The platform holds ISO 27001 and ISO 27701 dual certifications, uses patented RAG technology to achieve 95% response accuracy, supports free switching among multiple models including Claude, GPT, Gemini, Llama, and more, and offers three deployment options — SaaS, private cloud, and on-premises — ensuring data sovereignty remains in the enterprise's hands.

Over 100 enterprise clients have adopted the platform to date, spanning industries such as finance and insurance, technology and manufacturing, healthcare and long-term care, and care technology.

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Four Product Lines

MaiGPT

Enterprise AI chat interface. Supports multi-model switching, web search, Canvas collaboration, Deep Research, and AI image generation — your team's everyday AI work companion.

AI KM — Intelligent Knowledge Management

Integrates enterprise documents and data to deliver precise Q&A through RAG technology. Supports multi-format document uploads, web crawling, FAQ management, and search testing to build your enterprise's dedicated smart knowledge base.

Agent DevKit

No-code / Low-code AI Agent development platform. Integrates knowledge bases, databases, API tools, and skill modules with AgentOps monitoring to rapidly build intelligent customer service and automation workflows.

AI Meeting — Smart Meeting Notes

Automatically transcribes meeting content, generates summaries, and tracks action items to make meetings more efficient with no information left behind.

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Why Choose MaiAgent

Advantage	Description
95% RAG Accuracy	Patented semantic chunking + Rerank reordering + hybrid retrieval, significantly reducing AI hallucinations
Model Freedom	Freely switch among Claude, GPT, Gemini, Gemma, Grok, Llama, DeepSeek, Qwen, and more — no vendor lock-in
Data Sovereignty	Supports SaaS, private cloud (AWS / GCP / Azure), and on-premises deployment — data always stays under enterprise control
Enterprise-Grade Security	ISO 27001 + ISO 27701 dual certification, RBAC access control, and comprehensive audit logs
All-in-One Platform	The only platform covering Enterprise GPT, knowledge management, meeting notes, and Agent development in a complete product line
Omnichannel Integration	Supports Web Chat, LINE, Facebook Messenger, Telegram, Teams, WhatsApp, Email, Slack

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Where to Start?

Choose the best starting point based on your role or needs:

You are...	Recommended Starting Point
First-time user	Apply for an Account — Start from registration and get up and running quickly
MaiGPT user	What is MaiGPT? — Introduction to AI chat, Canvas, Deep Research, and more
AI assistant builder	What is Agent Builder? — Build AI Agents with a no-code approach
Knowledge base manager	Knowledge Base Overview — Create and manage enterprise knowledge bases
IT / organization admin	Organization & Member Management — Configure organization, role permissions, and SSO
Developer	API Call Logs — API integration and technical connectivity

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Use Cases

Real-world adoption examples across industries to help you find the best application approach:

• Text Customer Service — Regulatory inquiry, product inquiry assistants

• Internal Knowledge Management — Professional knowledge bases, meeting management, financial analysis, credit analysis

• Voice Customer Service — IVR intent recognition, call summaries, and quality inspection

• Image & Vision — Invoice recognition, official document scanning, business card scanning

• External Data Integration — External API integration such as agricultural data

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Need further assistance? Contact us to have a specialist plan the best adoption solution for you.