# Text Customer Service In enterprise customer service work, facing large volumes of frequent customer inquiries, manual responses not only lead to delays but also overburden customer service personnel, affecting overall service efficiency. Many repetitive questions appear repeatedly, consuming significant time to handle, making it difficult for teams to focus their energy on more complex customer needs and problem-solving. Now, you can use MaiAgent to create an AI text customer service assistant for your enterprise, effectively reducing customer service costs and improving service quality and customer satisfaction! --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/application/text.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.