In enterprise customer service work, facing large volumes of frequent customer inquiries, manual responses not only lead to delays but also overburden customer service personnel, affecting overall service efficiency. Many repetitive questions appear repeatedly, consuming significant time to handle, making it difficult for teams to focus their energy on more complex customer needs and problem-solving.
Now, you can use MaiAgent to create an AI text customer service assistant for your enterprise, effectively reducing customer service costs and improving service quality and customer satisfaction!