Usage Calculation

This page explains how the system calculates conversation text count and knowledge base capacity during usage. Understanding usage calculations helps you plan resources and design AI assistants more effectively.

Conversation Text Count Calculation

How Regular Text is Calculated

• In each conversation round, both user input and AI assistant responses are counted.

• One character counts as one word

For example: In the conversation record, the user input will count as 6 words, and "您好" will count as 2 words, totaling 8 words

User: Hello!
AI Assistant: 您好

How Images are Calculated

Each image is calculated as 500 words

Knowledge Base Capacity Calculation

The total file size in the knowledge base upload pages of all AI assistants under the organization equals the capacity used by the knowledge base.

Usage Statistics Page

Please go to Organization Settings to view current usage

Frequently Asked Questions

• Will capacity still be counted after a document is deleted?

  • No, it will not be counted after deletion