Integrate Chat Platform: FB Messenger

Pre-Integration Checklist

MaiAgent Preparation

• An "AI Assistant" has been created on the MaiAgent platform

Facebook Permission Preparation

• Facebook account has been invited to or has created a Business Manager

• Has "Full Control" permission for that Business Manager

Fan Page Permission Confirmation

• If the fan page is already under Business Manager: No additional adjustments needed

• If the fan page is not under Business Manager: Must be an administrator of the fan page with full control permission

Start Integration

1. Go to MaiAgent's messaging platform page and click "Integrate Messaging Platform"

a. Click Integrate Messaging Platform in the upper right corner

b. Select Messenger

c. Log in with the Facebook account associated with the fan page.

2. Select the business and select (claim) the fan page.

Confirm authorization, and upon successful creation, hosting is complete.

3. AI Assistant Settings

Enter the messaging platform name, select the AI Assistant and Messenger channel (which is the fan page you just claimed)

4. Verify Integration Results

Next, you can try sending a test message to that messaging platform in MaiAgent's internal chat. If the AI Assistant can respond normally, the integration is successful.

You can also open the AI Assistant conversation on the fan page and send a test message. If the bot can respond normally, the integration is successful.