Platform Integration: FB Messenger

Pre-integration Checklist

MaiAgent Preparation

• Have created an "AI Assistant" on the MaiAgent Platform

Facebook Permission Requirements

• Facebook account has been invited to or has created a Business Asset Group

• Has "Full Control" permissions for the Business Asset Group

Facebook Page Permission Verification

• If the Facebook Page is already under the Business Asset Group: No additional adjustments needed

• If the Facebook Page is not under the Business Asset Group: Must be a page administrator with full control permissions

Start Integration

1. Go to MaiAgent's Chat Platform page and click "Connect Chat Platform"

a. Click Connect Chat Platform in the top right corner

b. Select Messenger

c. Log in to the Facebook account associated with the page.

2. Select business and choose (claim) the Facebook page.

Confirm authorization, and hosting is complete once successfully created.

3. AI Assistant Settings

Enter the chat platform name, select AI Assistant and Messenger channel (the Facebook page you just claimed)

4. Verify Integration Results

You can try sending a test message through MaiAgent's internal chat for that chat platform. If the AI Assistant responds normally to the conversation, it indicates successful integration.

You can also open an AI Assistant chat on the Facebook page and send a test message. If the bot responds normally to the conversation, it indicates successful integration.