> For the complete documentation index, see [llms.txt](https://docs.maiagent.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.maiagent.ai/maiagent-user-guide/en/work/overview.md).

# MaiAgent Work Overview

MaiAgent Work is a ready-to-use AI workspace for every employee: MaiGPT, the Agent Marketplace, and AI Meeting. Access is granted by job role, while the enterprise centrally manages usage and records.

**Help everyone focus on more valuable work.**

MaiAgent Work is an AI workspace for employees. Search company knowledge, organize meetings, and use Agents from the marketplace for everyday tasks, all in one place. Start using it as soon as your account is activated, without building your own Agents. Administrators grant access to features and models by job role, while the enterprise centrally manages usage and conversation records.

## Products <a href="#products" id="products"></a>

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><strong>MaiGPT</strong></td><td>Enterprise AI chat connected to company knowledge. Choose from multiple models, get answers with knowledge base citations, and generate Word documents, Excel spreadsheets, and presentations directly. Supports Canvas, Deep Research, image and video generation, connectors, and AI memory.</td><td><a href="/maiagent-user-guide/en/work/maigpt.md">MaiGPT</a></td></tr><tr><td><strong>File Library</strong></td><td>A central location for your organization's files. Organize project documents in file workspaces, let MaiGPT read and edit files directly, and automatically save AI-generated files. Every change is versioned and can be restored.</td><td><a href="/maiagent-user-guide/en/work/file-library.md">File Library</a></td></tr><tr><td><strong>Agent Marketplace</strong></td><td>Choose official built-in Agents by task without building your own. Once the organization enables them, members can use them directly in conversations.</td><td><a href="/maiagent-user-guide/en/work/built-in-agents.md">Official Built-in Agents</a></td></tr><tr><td><strong>AI Meeting</strong></td><td>Transcribe in real time or upload audio recordings to automatically generate summaries, decisions, and action items. You can also ask questions about meeting content.</td><td><a href="/maiagent-user-guide/en/work/meeting-records.md">AI Meeting Records</a></td></tr></tbody></table>

## Get Started by Role <a href="#start-by-role" id="start-by-role"></a>

| Your role                          | Suggested starting point                                                                                                                                                                                                                                                                                                |
| ---------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Employee**                       | [MaiGPT](/maiagent-user-guide/en/work/maigpt.md): Start with [AI Chat](/maiagent-user-guide/en/work/maigpt/chat.md), then try [Creating Documents and Spreadsheets with Templates](/maiagent-user-guide/en/work/maigpt/document-templates.md)                                                                           |
| **Anyone handling many documents** | [File Library](/maiagent-user-guide/en/work/file-library.md): Create a file workspace, then [Use Workspaces in MaiGPT](/maiagent-user-guide/en/work/file-library/use-in-maigpt.md) to let AI read and edit files                                                                                                        |
| **Frequent meeting participant**   | [Create Meeting Records](/maiagent-user-guide/en/work/meeting-records/create-meeting.md), then use [AI Meeting Summaries and Q\&A](/maiagent-user-guide/en/work/meeting-records/summary.md) to organize key points after the meeting                                                                                    |
| **Organization administrator**     | Set up [MaiGPT Role Permissions](/maiagent-user-guide/en/org/roles/maigpt-role-permissions.md) and [Member Credits Quota Management](/maiagent-user-guide/en/others/credits/member-credit-quota.md), then enable official Agents in the [Agent Marketplace](/maiagent-user-guide/en/work/built-in-agents/management.md) |
| **Department knowledge owner**     | [Create a Knowledge Base](/maiagent-user-guide/en/build/knowledge-base/km-basic-settings.md) first so colleagues can look up department information through MaiGPT or the [Agent Marketplace](/maiagent-user-guide/en/work/explain.md)                                                                                  |

## A Common Starting Point: Internal Knowledge Q\&A <a href="#common-starting-point" id="common-starting-point"></a>

Most enterprises start with one department's manuals and SOPs:

{% stepper %}
{% step %}

### Organize One Department's Documents <a href="#prepare-documents" id="prepare-documents"></a>

Select the manuals, SOPs, and frequently asked questions most relevant to the work, then upload them to a [Knowledge Base](/maiagent-user-guide/en/build/knowledge-base/km.md).
{% endstep %}

{% step %}

### Let Colleagues Ask Questions Directly <a href="#ask-questions" id="ask-questions"></a>

Colleagues ask questions in MaiGPT or the internal Q\&A service. MaiGPT includes citations to knowledge base sources in its answers; click a citation to view the original document.
{% endstep %}

{% step %}

### Expand to the Next Department <a href="#expand" id="expand"></a>

After verifying answer quality, apply the same approach to other departments. Control access through [Roles and Permissions](/maiagent-user-guide/en/org/roles.md).
{% endstep %}
{% endstepper %}

## Use Cases <a href="#use-cases" id="use-cases"></a>

* [Internal Knowledge Management](/maiagent-user-guide/en/work/km.md): Professional knowledge, meeting needs, financial analysis, billing expenses, and credit analysis
* [Computer Vision](/maiagent-user-guide/en/work/image-vision.md): Invoice, official document, business card, and ID document recognition
* [Writing and Content Creation](/maiagent-user-guide/en/work/writing-assistants.md): Translation, official documents, legal notice letters, marketing copy, instructional material design, and conversation practice

{% hint style="info" %}
To design your own Agents and integrate enterprise systems, see the [MaiAgent Build Overview](/maiagent-user-guide/en/build/overview.md). To bring AI to customer touchpoints, see the [MaiAgent Serve Overview](/maiagent-user-guide/en/serve/overview.md).
{% endhint %}


---

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