> For the complete documentation index, see [llms.txt](https://docs.maiagent.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.maiagent.ai/maiagent-user-guide/en/work/built-in-agents.md).

# Agent Marketplace

Official built-in Agents are AI assistants created by MaiAgent and listed in the Agent Marketplace. Once enabled by an organization, they are ready to use without building one yourself.

Official built-in Agents are AI assistants that MaiAgent has designed, tested, and listed in the Agent Marketplace. Their role instructions, models, and tools are already configured. Once an organization administrator enables one, members can start chatting immediately. There is no need to build an Agent, adjust its role instructions, or prepare a knowledge base first.

In the <mark style="color:blue;">Agent Marketplace</mark>, official built-in Agents and Agents your organization creates appear on separate tabs: <mark style="color:blue;">Official Built-in</mark> and <mark style="color:blue;">Created by Organization</mark>.

## How They Differ from Organization-created Agents <a href="#vs-self-built" id="vs-self-built"></a>

|                                   | Official built-in Agent                                                       | Organization-created Agent                                                                                  |
| --------------------------------- | ----------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------- |
| Creator                           | Designed, tested, and maintained by MaiAgent                                  | Created with Agent Builder                                                                                  |
| Setup before use                  | Ready to use                                                                  | Must be built manually from scratch                                                                         |
| Role instructions / tools / model | **Cannot be changed**                                                         | Fully customizable                                                                                          |
| Knowledge base                    | You can import your own documents                                             | Fully customizable                                                                                          |
| Version updates                   | Automatically follows the latest official version                             | Maintained by your organization                                                                             |
| Quantity limit                    | Plan-specific **limit on simultaneously enabled Agents**                      | Depends on the plan (see [Trial and Subscription Plans](/maiagent-user-guide/en/others/trial-and-plans.md)) |
| Who can use it                    | An administrator chooses the <mark style="color:blue;">available users</mark> | Determined by role permissions                                                                              |

In short: **Use an official built-in Agent to get started quickly; build your own for customization.** You can use both. Many organizations use official built-in Agents for common tasks and create their own Agents for company-specific processes.

## What You Can and Cannot Change After Enabling One <a href="#customization-scope" id="customization-scope"></a>

When you enable an official built-in Agent, the system creates a **locked assistant** in your organization from the official blueprint.

**You can:**

* Import your own documents into this Agent's dedicated knowledge base.
* Choose which roles and groups can use it.
* Complete any connector authorization it needs.

**You cannot:**

* Change its role instructions (System Prompt).
* Add or remove tools or skills.
* Switch its language model.

{% hint style="info" %}
It is normal if there is no edit button for an official built-in Agent in the <mark style="color:blue;">AI Assistants</mark> list. MaiAgent maintains its settings centrally to provide consistent quality across organizations and automatically apply official updates.

If you need custom role instructions or a different set of tools, build an assistant with [Agent Builder](/maiagent-user-guide/en/build/agent-builder.md), or apply an official template from the [Agent Template Library](/maiagent-user-guide/en/build/agent/agent-templates.md) to create an assistant you can edit freely.
{% endhint %}

## Versions Update Automatically <a href="#version-updates" id="version-updates"></a>

Each official built-in Agent card displays a <mark style="color:blue;">version</mark>. When MaiAgent releases a new version to improve prompts, correct behavior, or extend capabilities, **organizations that have enabled the Agent automatically receive the latest version**. You do not need to, and cannot, upgrade manually or pin a version.

{% hint style="info" %}
If an Agent's response style or output format changes, MaiAgent has usually released a new version. Documents you imported into its knowledge base are unaffected.
{% endhint %}

## The Number You Can Enable Depends on Your Plan <a href="#plan-limits" id="plan-limits"></a>

Official built-in Agents have a **limit on the number enabled at the same time** and a **cooldown period** after activation. Allowances differ by plan. See [Trial and Subscription Plans · Feature Differences](/maiagent-user-guide/en/others/trial-and-plans.md#feature-differences).

{% hint style="warning" %}
If your organization's plan does not include official built-in Agents, the <mark style="color:blue;">Official Built-in</mark> tab will not appear in the <mark style="color:blue;">Agent Marketplace</mark>. Contact the sales team to upgrade your plan.
{% endhint %}

For details on enabling Agents, calculating the cooldown period, and what happens when you reach the limit, see [Enable and Manage](/maiagent-user-guide/en/work/built-in-agents/management.md).

## Available Scenarios <a href="#available-scenarios" id="available-scenarios"></a>

Official built-in Agents fall into two groups, **job functions** and **industries**, with 14 scenario categories in total:

### Job Functions <a href="#general-scenarios" id="general-scenarios"></a>

| Scenario category     | Example Agents                                                                                        |
| --------------------- | ----------------------------------------------------------------------------------------------------- |
| Human resources       | Interview question generation, resume evaluation, job description writing                             |
| Legal                 | Contract risk review, nondisclosure agreement review, regulatory compliance checks                    |
| General affairs       | Administrative announcement writing, purchase price comparisons, document classification and filing   |
| Accounting            | Expense receipt organization, financial report summaries and analysis, business tax Form 401 analysis |
| Project management    | PRD writing, requirements organization and analysis, competitor analysis                              |
| Personal productivity | Meeting summaries, presentation design, email reply writing                                           |

### Industries <a href="#industry-scenarios" id="industry-scenarios"></a>

| Scenario category             | Example Agents                                                                                               |
| ----------------------------- | ------------------------------------------------------------------------------------------------------------ |
| Healthcare                    | ICD-10 classification code suggestions, discharge record summaries, nursing shift handoff reports            |
| Manufacturing                 | Quality issue 8D reports, SPC process control analysis, equipment knowledge Q\&A                             |
| Banking                       | Credit assessment reports, KYC due diligence summaries, financial regulation interpretation lookup           |
| Securities                    | Individual stock research, internal compliance policy Q\&A, premeeting preparation for financial advisors    |
| Retail                        | Daily sales summaries, product listing copy, customer complaint and review analysis                          |
| General administration        | Citizen petition classification and assignment, press release drafting, preliminary grant application review |
| Government accounting         | Budget execution and final accounts analysis                                                                 |
| Legal affairs and procurement | Summaries of regulatory interpretations, tender and procurement document checks                              |

{% hint style="info" %}
The table lists only representative examples for each category. MaiAgent **continues to add** official built-in Agents. For the current list, check the <mark style="color:blue;">Official Built-in</mark> tab in the <mark style="color:blue;">Agent Marketplace</mark>.
{% endhint %}

## Next Steps <a href="#next-steps" id="next-steps"></a>

* Want to get started → [Use an Official Built-in Agent](/maiagent-user-guide/en/work/built-in-agents/use.md)
* Are you an organization administrator enabling Agents for your team → [Enable and Manage](/maiagent-user-guide/en/work/built-in-agents/management.md)


---

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