MaiAgent Work Overview

MaiAgent Work is an AI workspace ready for every employee: MaiGPT, Agent Marketplace, and AI Meeting Records, with access granted by job role and usage and records managed centrally by the company.

Help everyone focus on more valuable work.

MaiAgent Work is an AI workspace for employees. Search company knowledge, organize meetings, and use Agents from the marketplace for everyday tasks, all in one place. You do not need to build an AI assistant yourself; activate your account to get started. Administrators grant access to features and models based on job roles, while the company centrally manages usage and conversation records.

Products

MaiGPT

Enterprise AI chat connected to company knowledge. Choose from multiple models, get answers with knowledge base citations, and generate Word documents, Excel spreadsheets, and presentations directly. Supports Canvas, Deep Research, image and video generation, connectors, and AI memory.

Agent Marketplace

Choose official built-in Agents by task without building your own. Once your organization enables them, members can use them directly in conversations.

AI Meeting Records

Transcribe in real time or upload recordings to automatically generate summaries, decisions, and action items, and ask questions about the meeting content.

File Library

Organize personal, organization, and shared files by workspace and reference them directly in MaiGPT conversations. AI-generated files are also saved automatically.

MaiAgent Desktop

The macOS／Windows desktop app: Chat shares conversations with MaiGPT on the web, Cowork lets AI work with local folders, and Meet records online meetings and generates meeting records.

Get Started by Role

Your Role…	Recommended Starting Point
Employee	MaiGPT: Start with AI Chat, then try Create Documents and Spreadsheets from Templates
Frequent Meeting Participant	Create Meeting Records, then use AI Meeting Summaries and Q&A to organize key points after the meeting
Organization Administrator	First configure MaiGPT Role Access Permissions and Member Credits Quota Management, then enable official Agents in the Agent Marketplace
Department Knowledge Owner	First Create a Knowledge Base so colleagues can look up department information through MaiGPT or Internal Q&A

A Common Starting Point: Internal Knowledge Q&A

Most companies start with “one department’s manuals and SOPs”:

1

Organize One Department’s Documents

Select the manuals, SOPs, and frequently asked questions most relevant to your work and upload them to a Knowledge Base.

2

Let Colleagues Ask Questions Directly

Colleagues ask questions in MaiGPT or Internal Q&A. MaiGPT answers include citations to knowledge base sources; click a citation to view the original document.

3

Expand to the Next Department

After verifying answer quality, apply the same approach to other departments. Control access through Roles and Permissions.

Use Cases

• Internal Knowledge Management: professional knowledge, meeting needs, financial analysis, billing costs, and credit analysis

• Image Vision: recognition of invoices, official documents, business cards, and identity documents

To design your own AI assistants and integrate enterprise systems, see MaiAgent Build Overview. To bring AI to customer touchpoints, see MaiAgent Serve Overview.