> For the complete documentation index, see [llms.txt](https://docs.maiagent.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.maiagent.ai/work/maigpt/faq.md).

# 常見問題

MaiGPT 常見問題：跟 ChatGPT 的差別、要不要付費、用量與額度、模型怎麼選、資料安全等問題的快速解答。

使用 MaiGPT 時最常遇到的問題。

***

## 問題分類 <a href="#question-categories" id="question-categories"></a>

| 分類                                                  | 解答什麼                      |
| --------------------------------------------------- | ------------------------- |
| [**用量與額度**](/work/maigpt/faq/usage.md)              | 什麼操作會消耗用量、怎麼節省用量          |
| [**模型差異怎麼選**](/work/maigpt/faq/model-comparison.md) | Claude、GPT、Gemini 各適合什麼場景 |
| [**安全性與隱私**](/work/maigpt/faq/security.md)          | 資料怎麼保護、對話會不會外流            |

***

## 快速解答 <a href="#quick-answers" id="quick-answers"></a>

**MaiGPT 跟 ChatGPT 有什麼不同？**

MaiGPT 是公司專屬的 Agent。資料留在公司內部、可以查詢公司知識庫、支援多種 AI 模型、由公司 IT 統一管理。

**我需要付費嗎？**

不用。用量由公司統一管理和支付。

**我的對話安全嗎？**

所有對話都在公司環境內處理，不會用於 AI 模型訓練。詳見[安全性與隱私](/work/maigpt/faq/security.md)。

**一次可以輸入多長的文字？**

輸入框沒有固定的字數上限。實際能處理多少內容，取決於所選模型的上下文長度：你輸入的文字會連同這段對話先前的內容、附件與查到的資料一起交給模型。輸入框下方的「上下文使用量」會顯示這段對話已經用了多少。

要處理很長的內容（例如整份報告或上萬字的文稿）時，建議存成檔案後用附件上傳，見 [上傳檔案與圖片](/work/maigpt/chat.md#upload-files-and-images)；上下文使用量偏高時，用 [對話交接](/work/maigpt/chat/conversation-handoff.md) 整理摘要後另開新對話。各模型可處理的確切長度，請洽組織管理員或 MaiAgent 窗口。

***

## 下一步 <a href="#next-steps" id="next-steps"></a>

* [用量與額度](/work/maigpt/faq/usage.md)
* [模型差異怎麼選](/work/maigpt/faq/model-comparison.md)
* [安全性與隱私](/work/maigpt/faq/security.md)
* [回到 MaiGPT 總覽](/work/maigpt.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.maiagent.ai/work/maigpt/faq.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
