February 2026
MaiAgent platform February 2026 release notes
v2026.02.26
π Performance & Core Improvements
Extended AI Conversation Processing Timeout: The maximum wait time for AI conversation processing has been extended to 10 minutes, so processing large volumes of data or complex questions no longer gets interrupted for taking too long
π User Experience & UI Enhancements
Simplified Activity Log Filter Interface: The activity log page removes the unimplemented text search field, making the filter interface cleaner with no unusable search box
π οΈ Bug Fixes
Fixed an issue where the AI conversation memory feature could not read parameters correctly: Fixed an issue where the AI conversation memory feature could not read parameters correctly; the AI can now remember conversation context more accurately and provide coherent responses
v2026.02.24
π οΈ Bug Fixes
Fixed interruptions in multi-turn AI conversations: Fixed an issue where long multi-turn conversations with a specific AI model (AWS Bedrock Converse) caused the system to display a validation error and interrupt the conversation.
v2026.02.23
β¨ New Features
Phone Contact Center: Brand-new support for AI voice call services. Make outbound calls and answer incoming calls directly from the admin console, with an AI assistant responding automatically. Supports viewing complete call records, downloading recording files, and quickly selecting frequently used AI assistants
AI Assistant Duplication: Added a one-click AI assistant duplication feature that copies an existing assistant along with all its skill settings into a new assistant and automatically redirects to the new assistant's settings page, saving time on repetitive configuration
Skill Package Management: Added a dedicated skill package management page that supports uploading, re-uploading, and exporting skill packages, with the ability to assign skills directly in AI assistant settings. The skill list supports tag filtering and search reset
Web Chat Inline Embed Mode: The Web Chat window adds an "inline" embed option that lets you embed the chat interface into a specific designated area of a webpage, no longer limited to a floating button or popup window
Web Chat GPS Location-Aware Responses: After enabling the location-awareness feature in channel settings, Web Chat users can grant browser location access so the AI assistant can provide more accurate, localized responses based on the user's geographic location
Invitation Link Member Tracking: The invitation link management page now displays the list of members who joined through each link, giving administrators clear visibility into each invitation link's usage and joined members
Enhanced Usage Report Export: The usage statistics report adds a complete export feature with time-aggregated report formats; the exported spreadsheet file includes identifying information across dimensions such as AI assistants, contacts, MaiAgent roles, channels, and members
π Performance & Core Improvements
Improved Meeting Recording Transcription Stability: The real-time voice transcription page is more stable; the system now properly closes connections and releases resources when leaving the page, eliminating lingering connections and page anomalies
π User Experience & UI Enhancements
Improved Tool Display Names: Tool selection interfaces throughout the admin console now display human-friendly tool names instead of hard-to-recognize technical identifiers
Knowledge Base File Upload Row Limit Warning: When uploading spreadsheet-type knowledge base files, the system pre-checks the number of data rows; if the limit is exceeded, a confirmation prompt appears before uploading, avoiding failures discovered only mid-upload
Improved Web Chat Message Scrolling Experience: Message display in the Web Chat interface has been fully improved: new message notifications, smooth scrolling, welcome messages shown only after loading completes, and grouped message display make conversation flow clearer and smoother
AI Tool Execution Display Toggle: Web Chat users can choose how AI tool execution details are displayed from the navigation bar: "Full", "Compact", or "Hidden" modes
Trial Plan Banner Display Fix: When using a trial plan, the top banner no longer interferes with the left-side menu, fixing menu disappearance and layout offset issues
Menu Support for Opening in New Tabs: The admin console's left-side menu supports Cmd/Ctrl+Click to open the corresponding page in a new browser tab, making it easy to handle multiple tasks at once
Improved Feature Tour Accuracy: The feature tour button correctly identifies the current page and launches the corresponding tutorial steps, eliminating mismatches between tutorial content and the page
Automatic Locale Matching in Integrated Environments: When using the admin console within an integrated application environment, the interface language automatically detects and applies the user's locale settings
Relaxed Contact Phone Number Input: When adding or editing contacts, the phone number field no longer enforces strict international formatting, allowing various common local formats to be entered directly
π Security & Governance
Conversation Rename and Delete Permission Control: Renaming and deleting conversations now require permission; only authorized members can perform these actions, preventing unauthorized data changes
π οΈ Bug Fixes
Fixed an issue with deleting conversation attachments: When uploading attachments in a conversation, the delete button no longer appears before the upload completes, preventing orphaned leftover attachments. Fixed in both the admin console and the Web Chat frontend
v2026.02.09
β¨ New Features
LINE Flex Message Interactive Card Support: The Web Chat room adds LINE Flex Message interactive card display, supporting rich elements such as buttons, images, and text combinations, giving LINE users a better visual experience and more ways to interact
Flexible Display Settings for Embedded Chatbot: The embedded chatbot adds several display settings: control whether the floating button is shown, position the window centered or in a corner, and support multiple size formats such as px/rem, giving website developers more flexibility when integrating the chatbot
π Performance & Core Improvements
Smoother Chat Window Dragging: Dragging the Web Chat window is now smoother, eliminating lag and stuttering during drag operations
π User Experience & UI Enhancements
Web Chat Markdown Text Display Fix: Currency amounts (such as $100) in Web Chat now display correctly and are no longer misinterpreted as math formulas; divider styles and paragraph spacing have also been improved
Improved Web Chat Message Streaming Stability: The screen is more stable when Web Chat receives real-time AI replies, with no more flickering or jumping
v2026.02.05
β¨ New Features
MaiAgent Role Database Permission Management: The role settings page adds a "Database" tab where administrators can assign specific database access permissions to different roles and control visibility. Roles can also be assigned directly when creating or editing databases, making data permission management more convenient
Conversation Delete and Rename Permission Control: Deleting and renaming conversations now require permission; only authorized members can perform these actions, preventing important conversation records from being accidentally deleted or modified
π User Experience & UI Enhancements
Improved Paragraph Spacing in Web Chat AI Replies: Paragraph spacing in AI reply messages in Web Chat has been fixed; blank lines between paragraphs are correctly preserved for a clearer reading experience
π οΈ Bug Fixes
Fixed an issue where AI reply text could not be copied in Web Chat: Fixed an issue where AI reply text could not be copied in Web Chat; the copy feature in the embedded chat window works normally again
Fixed an issue where MaiAgent role members could not access assigned databases: Fixed an issue where role members could not access their assigned databases; permission settings now take effect correctly
v2026.02.03
π User Experience & UI Enhancements
Adjusted Voice Assistant Validation on AI Assistant Settings Page: On the AI assistant settings page, saving settings no longer triggers voice-related warning prompts when the voice assistant feature is not in use, making the configuration flow smoother
Simplified Web Chat Embedded Chat Window Interface: The embedded chat window removes the minimize button, reducing unnecessary options; the navigation bar title is consistently aligned across states for a cleaner visual experience
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