> For the complete documentation index, see [llms.txt](https://docs.maiagent.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations.md).

# カスタマーサポート対話と連携プラットフォーム

- [連携プラットフォームの選択](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/choose-channel.md)
- [社内 Q\&A の機能](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/explain.md): プラットフォーム上で直接 AI アシスタントと問い合わせ対話を行い、その対話内容は外部デバイスには表示されません。社内資料の処理や教育研修などの用途に適しています。
- [Web Chat 紹介総覧](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/web-chat.md): 本ページでは、Web Chat のインタラクティブ機能とインターフェースのカスタマイズについてご紹介し、企業スタイルに合った Web Chat サービスを構築できるよう支援します
- [対話プラットフォーム連携：Web サイト](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/web-chat/website.md)
- [引用元の表示](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/web-chat/citation-display.md)
- [Markdown レンダリング](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/web-chat/markdown-rendering.md)
- [対話プラットフォーム連携：LINE](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/line.md)
- [対話プラットフォーム連携：FB Messenger](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/fb.md)
- [対話プラットフォーム連携：Telegram](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/connect-telegram.md)
- [対話プラットフォーム連携：Microsoft Teams](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/teams.md)
- [対話プラットフォーム連携：WhatsApp](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/whatsapp.md)
- [対話プラットフォーム連携：Email](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/email.md)
- [対話プラットフォーム連携：Slack](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/slack.md)
- [すべての対話の機能](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/reply.md)
- [対話ビューア](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/conversation-viewer.md): 会話の全内容と詳細情報を確認する
- [受信トレイ検索](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/inbox-search.md): 受信トレイの会話をすばやく検索・絞り込み
- [受信トレイのタイムゾーン設定](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/inbox-timezone-configuration.md)
- [対話プラットフォーム分析](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/inbox-analysis.md): 単一の対話プラットフォームの対話データに対し、AI が自動でトピック分類・解決率・改善提案を分析します
- [Webhook](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-ja/conversations/webhook.md)


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
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```

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