> For the complete documentation index, see [llms.txt](https://docs.maiagent.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/meeting-records/meeting-records.md).

# Meeting Records Feature Overview

Meeting Records is the voice transcription and AI summary feature of the MaiAgent platform, offering both **live** and **offline** modes. Live mode provides low-latency transcription and translation during meetings; offline mode lets you upload audio recordings for high-accuracy transcription and speaker identification. Both modes support AI auto-summary, Q\&A, download/export, and knowledge base integration.

## Two Modes <a href="#two-modes" id="two-modes"></a>

|                            | Live Meeting Records                                  | Offline Meeting Records                             |
| -------------------------- | ----------------------------------------------------- | --------------------------------------------------- |
| **Input Method**           | Real-time microphone recording                        | Upload audio files (mp3, mp4, m4a, aac, wav)        |
| **Transcription Features** | Low-latency real-time transcription                   | Multi-language high-accuracy transcription          |
| **Translation**            | Low-latency real-time translation (up to 3 languages) | Post-transcription translation                      |
| **Speaker Identification** | Depends on STT engine support                         | High-accuracy speaker identification and management |
| **Timeline**               | Real-time marking                                     | High-accuracy timeline recognition                  |
| **Subtitle Playback**      | —                                                     | Dynamic subtitle playback, synced with audio        |

## Common Features <a href="#shared-features" id="shared-features"></a>

| Feature                            | Description                                                                                  |
| ---------------------------------- | -------------------------------------------------------------------------------------------- |
| **Multi-language Transcription**   | Supports speech recognition in multiple languages                                            |
| **Multi-language Translation**     | Translates transcribed content into multiple target languages                                |
| **Auto Summary**                   | Automatically generates meeting highlights using a custom AI assistant                       |
| **AI Q\&A, Agent Ticket Creation** | Ask questions about the transcript, or connect an Agent to create tasks from meeting content |
| **Download & Export**              | Download MP3 recordings, plain text transcripts, and SRT subtitle files                      |
| **Knowledge Base Integration**     | Upload transcripts to the knowledge base for Agent reference                                 |

## Workflow <a href="#usage-flow" id="usage-flow"></a>

**Live Mode:**

```
Create Meeting → Configure STT Engine & Translation → Start Recording → Low-latency Real-time Transcription
                                                    ↓
                                       Meeting Ends → Review Transcript
                                                    ↓
                                       AI Summary / AI Q&A / Download & Export
```

**Offline Mode:**

```
Upload Audio (mp3/mp4/m4a/aac/wav) → System Transcription & Speaker Identification → Review Transcript
                                                         ↓
                                  Dynamic Subtitle Playback / AI Summary / AI Q&A / Download & Export
```

## Meeting Record Statuses <a href="#meeting-record-status" id="meeting-record-status"></a>

| Status                      | Description                                                           |
| --------------------------- | --------------------------------------------------------------------- |
| **Pending** (Pending)       | Created or uploaded, processing has not started                       |
| **Recording** (Recording)   | Transcription in progress in live mode                                |
| **Processing** (Processing) | After recording ends or audio upload, the system is processing        |
| **Completed** (Completed)   | Processing complete, transcript can be viewed and summaries generated |
| **Failed** (Failed)         | An error occurred during processing                                   |

## Deployment Options <a href="#deployment-options" id="deployment-options"></a>

Meeting Records supports multiple deployment options:

* **SaaS**: Use the MaiAgent cloud service directly
* **Private Cloud**: Deploy in the customer's cloud environment
* **On-Premises**: Install on the customer's local servers

## Permissions <a href="#permissions" id="permissions"></a>

Meeting Records requires organization-level activation before use, with two permission levels:

* **View Permission**: Browse the meeting list, view transcripts, and download files
* **Transcription Permission**: Create meetings, start recordings, upload audio files, edit and delete meeting records


---

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