> For the complete documentation index, see [llms.txt](https://docs.maiagent.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/explain.md).
# Internal Q\&A Features
## Introduction to Internal Q\&A
**💬 Conversation Area**
* Engage in real-time Q\&A interactions with the AI Assistant
**📋 Conversation History**
* View and manage all past conversation records
**🤖 AI Assistant Selection**
* Switch between different AI Assistants for conversations
**⚙️ AI Assistant Settings**
* Adjust the current conversation's AI Assistant settings in real time, including permissions and tool configurations
**📚 Knowledge Base Document Management**
* Precisely control which documents the AI Assistant can reference for each conversation
## How to Use Internal Q\&A?
### 1. Navigate to the Internal Q\&A Page
### 2. Select the AI Assistant You Want to Chat With
You can select the AI Assistant you want to chat with from the blue dropdown menu in the upper left corner.
### 3. Start a Conversation
* **Continue a Past Conversation**: Select a topic from the past Q\&A topics on the left side to continue the conversation.
* **Start a New Conversation**: Click "New Q\&A" in the left panel to begin a completely new conversation.
{% hint style="info" %}
All conversations will appear in the Q\&A history in the upper left corner
{% endhint %}
After selecting a conversation, enter your question in the text box below to start the conversation.
Continue a Past Conversation (Select Conversation)
Start a New Conversation (New Conversation)
### 4. Customize Document Reference Scope (Optional)
Use the Knowledge Base management feature on the right side to select specific documents for the AI Assistant to reference during this conversation.
* You can freely select reference documents and FAQs for each message
* You can reconfigure settings before each message is sent
#### **Document Access Scope**
1. When sending the first message, all documents are accessible, including "Ambient-Light-Series.md"
The AI Assistant references the document and responds: "Document content: The official website has been closed and no longer sells any products"
2. When sending the second message, uncheck "Ambient-Light-Series.md"
The AI Assistant cannot reference it and responds: "I cannot find the specific content of the **'Ambient-Light-Series.md' file.**"
#### FAQs Access Scope
1. When sending the first message, all FAQs are accessible, including "What is the working principle of LLM?"
The AI Assistant references the FAQ and provides a relevant answer
2. When sending the second message, uncheck "What is the working principle of LLM?"
The AI Assistant cannot reference "What is the working principle of LLM?" and responds "I cannot find information about the working principle of LLM in the FAQ"
#### Tag Filtering
You can use tags configured in the Knowledge Base to filter the document content you want to make available to the AI Assistant:
{% hint style="info" %}
For tag settings, refer to: [Document Management: Tags and Metadata](https://github.com/Playma-Co-Ltd/maiagent-user-guide-gitbook/tree/main/en/km/tags-and-metadata.md)
{% endhint %}
a. Click "Show Tag Filter" in the upper right corner
b. Select AND or OR filter conditions by clicking the "AND" text to toggle
c. Add tags
* Using "AND" filtering
* Documents: Only "Advanced-Camping.pdf" meets all conditions and is available for the AI Assistant to reference
* FAQ: No FAQs meet all conditions simultaneously, so none are displayed
{% hint style="info" %}
Tag filtering applies to both documents and FAQ content simultaneously
{% endhint %}
### 5. Adjust AI Assistant Settings in Real Time (Optional)
Use "AI Assistant Settings" in the upper right to modify permissions, tools, and other configurations in real time.
Click to open a side panel on the right, where you can freely edit the required permissions, tools, and more
## 💡 Usage Tips
### **Conversation Management**
* Use conversation history to quickly return to previous discussions
* Start a new Q\&A for entirely new topics
### **Document Control Precision**
* Restrict reference documents for specific questions to get more precise answers
* Avoid irrelevant documents interfering with the AI Assistant's judgment
### **Flexible Settings Adjustment**
* Adjust AI Assistant capabilities in real time for different conversation scenarios
* Test the impact of different settings on response quality
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:
```
GET https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/explain.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.