> For the complete documentation index, see [llms.txt](https://docs.maiagent.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations.md).

# Customer Service Conversations & Platform Integration

- [Choose an Integration Platform](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/choose-channel.md)
- [Internal Q\&A Features](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/explain.md): Conduct Q\&A with the AI Assistant directly on the platform. Conversations are not displayed on external devices. Suitable for internal data processing, training, and other purposes.
- [Web Chat Overview](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/web-chat.md): This article introduces Web Chat interactive features and interface customization, helping you create a Web Chat service that matches your brand identity
- [Integrate with Platform: Website](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/web-chat/website.md)
- [Citation Source Display](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/web-chat/citation-display.md)
- [Markdown Rendering](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/web-chat/markdown-rendering.md)
- [Integrate with Platform: LINE](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/line.md)
- [Integrate with Platform: FB Messenger](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/fb.md)
- [Integrate with Platform: Telegram](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/connect-telegram.md)
- [Integrate with Platform: Microsoft Teams](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/teams.md)
- [Integrate with Platform: WhatsApp](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/whatsapp.md)
- [Integrate with Platform: Email](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/email.md)
- [Integrate with Platform: Slack](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/slack.md)
- [All Conversations Features](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/reply.md)
- [Conversation Viewer](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/conversation-viewer.md): View complete conversation content and detailed information
- [Inbox Search](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/inbox-search.md): Quickly search and filter inbox conversations
- [Inbox Timezone Settings](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/inbox-timezone-configuration.md)
- [Conversation Platform Analytics](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/inbox-analysis.md): Use AI to automatically analyze topic clusters, resolution rates, and improvement suggestions for conversation data on a specific platform
- [Webhook](https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations/webhook.md)


---

# Agent Instructions
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## Querying This Documentation
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```
GET https://docs.maiagent.ai/maiagent-user-guide/maiagent-user-guide-en/conversations.md?ask=<question>&goal=<endgoal>
```

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