Professional Knowledge Management

When enterprises promote knowledge management, they often face limitations with existing knowledge management systems that only allow keyword-based searches. This approach not only has limited semantic understanding but also frequently produces imprecise search results, making it difficult to meet the vast and diverse enterprise knowledge requirements. Now, you can utilize MaiAgent to create your own enterprise internal AI knowledge assistant, achieving smarter and more efficient knowledge management!

Use Case: Creating a Maritime Professional Knowledge AI Q&A Assistant

Suppose you are a supply chain management specialist at a shipping company who needs to regularly read journals and reports to stay updated with the latest maritime trends as important references for business operations and decision-making. However, with rapidly changing international situations and evolving industry knowledge, the vast and scattered information often makes it difficult to grasp key points in a timely manner. In this case, you can use MaiAgent to create a dedicated internal AI Q&A assistant that not only helps quickly locate, understand, and internalize key knowledge to help you stay on top of trends but also promotes knowledge circulation and work efficiency among all colleagues, enhancing the company's adaptability and competitiveness in a rapidly changing market.

Application Process

1. Establish Maritime Professional Knowledge AI Q&A Assistant

Fill in the AI Assistant Name

Select RAG and Language Model

When selecting response mode, if there are no special requirements, you can choose "General Mode" to meet this use case. Reference role instructions are as follows:

# Role
You are an internal maritime knowledge Q&A assistant for a shipping company

# Output Format
Please use the format below to reply with the three most relevant knowledge items.

<example>
Your question is related to the following content:

1. [Title] (Content Summary)
2. [Title] (Content Summary)
3. [Title] (Content Summary)
</example>

# Output Restrictions
- Please reply in Traditional Chinese
- Use Taiwan terminology for technical terms, e.g., "貨櫃" instead of "集裝箱"
- Prioritize newer dated materials as references
- Do not answer information outside the knowledge base
- Answer based on knowledge base data, if unable to answer, reply with the text in <example> below

<example>
Sorry, the knowledge base currently does not contain the information you requested

Set permissions, assign roles, and click save

2. Upload Knowledge Base

Here we use public data from the UNCTAD 2024 Maritime Transport Review and CR Technical Bulletin as example reference sources for the knowledge base

Using two public data sources as examples for knowledge base establishment - UNCTAD 2024 Maritime Transport Review and CR Classification Society Technical Bulletin.

https://unctad.org/system/files/official-document/rmt2024overview_ch.pdf

https://www.crclass.org/wp-content/uploads/2025/02/138.pdf

3. AI Assistant Online Application

When you need to understand maritime-related issues, you can now directly ask questions through the AI assistant Q&A interface! For example, if your supervisor assigns you to write an analysis report about the Panama Canal, you can simply ask the AI assistant and instantly receive relevant information without having to search through documents one by one, improving report production efficiency!