What is Agent Builder?

Agent Builder is the core building area of the MaiAgent platform. Here, you can combine different modules to create AI Agents capable of answering questions, querying data, and executing tasks.

Big Picture: How the Agent Relates to Each Module

The Agent is the core brain, responsible for understanding user questions and generating responses. The other modules extend the Agent's capabilities — the Knowledge Base gives it specialized knowledge to reference, the Database lets it query structured data, Tools let it perform actions, Skills let it follow SOPs for complex tasks, and Agent Scheduling lets it run tasks automatically on a timer. The Crawler is one of the data sources for the Knowledge Base.

Ten Modules at a Glance

Module	What It Does	Typical Use Cases
Agent (AI Assistant)	The core of conversations — understands intent and generates responses	Customer service bot, internal Q&A, business assistant
Knowledge Base	Provides enterprise-specific knowledge for the Agent to reference	Product manuals, internal policies, FAQ
Database	Lets the Agent query structured data using natural language via Text2SQL	Order lookup, inventory queries, report analysis
Agent Scheduling	Lets the Agent run tasks automatically on a schedule	Daily summary reports, periodic data checks
Tools	Lets the Agent call external services to perform actions	Send emails, check weather, integrate with CRM
Code Interpreter	Executes Python in a sandbox to process files and perform computations	Generate Word/presentations, data analysis, chart creation
Browser Tool	Controls a browser to navigate web pages, interact with elements, and capture screenshots for interpretation	Operate websites without APIs, scrape data behind logins, automate web workflows
Voice Agent	Lets the Agent serve customers through "listening" and "speaking" (Realtime / STT + LLM + TTS)	Phone customer service, IVR, voice queries, hands-busy scenarios
Skills	Defines multi-step reasoning and decision-making workflows for the Agent	Quoting process, troubleshooting SOP
Crawler	Automatically scrapes content from web pages and imports it into the Knowledge Base	Crawl company websites, crawl public information

Not Sure What to Use?

Go to I Want to Do X — What Should I Use? to see common scenario comparisons.

Recommended Build Order

If this is your first time using MaiAgent, follow this order:

Step 1 → Create an Agent, set up the system prompt (what role it plays, how it responds)
Step 2 → Build a Knowledge Base, upload documents or FAQ (give it something to reference)
Step 3 → Expand as needed: add Tools, Database, Skills (based on what your scenario requires)
Step 4 → Connect to a conversation platform and go live (Web Chat, LINE, Messenger...)

You don't need to configure all modules at once. Start with Agent + Knowledge Base, then gradually expand capabilities.