> For the complete documentation index, see [llms.txt](https://docs.maiagent.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.maiagent.ai/maiagent-user-guide/en/work/meeting-records/download-and-export.md).

# Download and Knowledge Base Integration

Meeting record download and knowledge base integration: download transcripts, SRT subtitles, and summary files, copy the plain text transcript in one click, and upload meeting content to a knowledge b

## Download Files <a href="#download-files" id="download-files"></a>

After a meeting has been processed, you can get the following:

| Content                   | Where                                                                                                                                                         | Purpose                                                                                                        |
| ------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------- |
| **SRT subtitle file**     | <mark style="color:blue;">Download</mark> → <mark style="color:blue;">Download SRT Subtitles</mark> in the title bar of the details page                      | Includes timestamps; use with video playback or subtitle import                                                |
| **MP3 audio file**        | <mark style="color:blue;">Download</mark> → <mark style="color:blue;">Download MP3 Audio</mark> in the title bar of the details page                          | Archiving, offline playback                                                                                    |
| **Plain text transcript** | In the <mark style="color:blue;">Transcript</mark> tab, switch to <mark style="color:blue;">Plain Text</mark> and click <mark style="color:blue;">Copy</mark> | Copy and paste, document archiving                                                                             |
| **Meeting summary**       | <mark style="color:blue;">Export</mark> in the <mark style="color:blue;">Meeting Summary</mark> tab (Markdown / PDF / docx / plain text / send by Email)      | See [Export Summary and Send by Email](/maiagent-user-guide/en/work/meeting-records/summary.md#export-summary) |

If an option in the <mark style="color:blue;">Download</mark> menu is grayed out: SRT cannot be downloaded until a transcript exists; while the audio is still being converted, "Audio converting" is shown, so try again later.

## Upload to Knowledge Base <a href="#upload-to-knowledge-base" id="upload-to-knowledge-base"></a>

After you upload a meeting transcript to a knowledge base, an Agent can answer questions based on the meeting content:

1. On the meeting details page, switch to the <mark style="color:blue;">AI Q\&A</mark> tab
2. Select the target knowledge base (if a knowledge base was linked when the meeting was created, it is filled in automatically), then click <mark style="color:blue;">Upload Transcript</mark>
3. Wait for the knowledge base to finish parsing, then start asking questions in the same tab

Once uploaded, the transcript becomes a document in the knowledge base, and an Agent can use RAG to retrieve what was discussed in the meeting.

### Use Cases <a href="#applicable-scenarios" id="applicable-scenarios"></a>

* **Project meetings**: Import the transcript of each project meeting into the knowledge base so an Agent can answer "What did we decide at the last meeting?"
* **Customer interviews**: Import customer interview records to make it easy to look up customer needs later
* **Training records**: Import internal training content to build an organizational knowledge base


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