> For the complete documentation index, see [llms.txt](https://docs.maiagent.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.maiagent.ai/maiagent-user-guide/en/work/maigpt/faq/security.md).

# Security and Privacy

MaiGPT security and privacy: whether your conversations are seen by other companies or used to train models, who can see your conversations, enterprise data protection, and usage recommendations.

MaiGPT is designed from the ground up to protect enterprise data security. Below are answers to the security questions people ask most often.

***

## FAQ <a href="#faq" id="faq"></a>

### Can my conversation content be seen by external parties? <a href="#chat-visibility" id="chat-visibility"></a>

No. Your conversation data stays within your company's environment and cannot be accessed by other companies or external parties.

### Will AI use my conversations to train models? <a href="#ai-training-on-chat" id="ai-training-on-chat"></a>

No. The AI models used by MaiGPT do not use your conversation data for training.

### Can company administrators see my conversations? <a href="#admin-access-to-chat" id="admin-access-to-chat"></a>

Yes, depending on role permissions. The following two groups can go to <mark style="color:blue;">AgentOps</mark> → <mark style="color:blue;">AI Assistant Monitoring</mark> → <mark style="color:blue;">Conversation Records</mark> in the back office and use the member filter to see your MaiGPT questions and AI replies:

* Organization owners
* Members whose role has the <mark style="color:blue;">AI Assistant Monitoring permission</mark>

To find out which roles in your company have these permissions, or what your company's policy is on viewing conversations, ask your IT administrator. For the administrator-side steps, see [View MaiGPT Conversations](/maiagent-user-guide/en/build/agent-ops/evaluations.md#view-maigpt-conversations).

### Are uploaded files secure? <a href="#uploaded-files-security" id="uploaded-files-security"></a>

Uploaded files are stored in your company's secure environment. They are encrypted in transit and at rest. If administrators need a full description of the security mechanisms, see [Security and Privacy](/maiagent-user-guide/en/org/security-and-privacy.md#encryption).

### Are connectors (Notion, Slack, etc.) secure? <a href="#connector-security" id="connector-security"></a>

Connectors use standard OAuth authorization, and MaiGPT does not store your account passwords. You can revoke authorization at any time.

***

## Usage Recommendations <a href="#usage-recommendations" id="usage-recommendations"></a>

{% hint style="warning" %}
**Avoid entering highly confidential information**

Although MaiGPT has comprehensive security protections, avoid entering passwords, credit card numbers, national ID numbers, or other highly sensitive information directly in conversations.
{% endhint %}

***

## Next Steps <a href="#next-steps" id="next-steps"></a>

* [Usage and Quotas](/maiagent-user-guide/en/work/maigpt/faq/usage.md)
* [Back to MaiGPT Overview](/maiagent-user-guide/en/work/maigpt.md)


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