Agent Marketplace

Official built-in Agents are AI assistants created by MaiAgent and listed in the Agent Marketplace. Once enabled by an organization, they are ready to use without building one yourself.

Official built-in Agents are AI assistants that MaiAgent has designed, tested, and listed in the Agent Marketplace. Their role instructions, models, and tools are already configured. Once an organization administrator enables one, members can start chatting immediately. There is no need to build an Agent, adjust its role instructions, or prepare a knowledge base first.

In the Agent Marketplace, official built-in Agents and Agents your organization creates appear on separate tabs: Official Built-in and Created by Organization.

How They Differ from Organization-created Agents

	Official built-in Agent	Organization-created Agent
Creator	Designed, tested, and maintained by MaiAgent	Created with Agent Builder
Setup before use	Ready to use	Must be built manually from scratch
Role instructions / tools / model	Cannot be changed	Fully customizable
Knowledge base	You can import your own documents	Fully customizable
Version updates	Automatically follows the latest official version	Maintained by your organization
Quantity limit	Plan-specific limit on simultaneously enabled Agents	Depends on the plan (see Trial and Subscription Plans)
Who can use it	An administrator chooses the available users	Determined by role permissions

In short: Use an official built-in Agent to get started quickly; build your own for customization. You can use both. Many organizations use official built-in Agents for common tasks and create their own Agents for company-specific processes.

What You Can and Cannot Change After Enabling One

When you enable an official built-in Agent, the system creates a locked assistant in your organization from the official blueprint.

You can:

• Import your own documents into this Agent's dedicated knowledge base.

• Choose which roles and groups can use it.

• Complete any connector authorization it needs.

You cannot:

• Change its role instructions (System Prompt).

• Add or remove tools or skills.

• Switch its language model.

It is normal if there is no edit button for an official built-in Agent in the AI Assistants list. MaiAgent maintains its settings centrally to provide consistent quality across organizations and automatically apply official updates.

If you need custom role instructions or a different set of tools, build an assistant with Agent Builder, or apply an official template from the Agent Template Library to create an assistant you can edit freely.

Versions Update Automatically

Each official built-in Agent card displays a version. When MaiAgent releases a new version to improve prompts, correct behavior, or extend capabilities, organizations that have enabled the Agent automatically receive the latest version. You do not need to, and cannot, upgrade manually or pin a version.

If an Agent's response style or output format changes, MaiAgent has usually released a new version. Documents you imported into its knowledge base are unaffected.

The Number You Can Enable Depends on Your Plan

Official built-in Agents have a limit on the number enabled at the same time and a cooldown period after activation. Allowances differ by plan. See Trial and Subscription Plans · Feature Differences.

If your organization's plan does not include official built-in Agents, the Official Built-in tab will not appear in the Agent Marketplace. Contact the sales team to upgrade your plan.

For details on enabling Agents, calculating the cooldown period, and what happens when you reach the limit, see Enable and Manage.

Available Scenarios

Official built-in Agents fall into two groups, job functions and industries, with 14 scenario categories in total:

Job Functions

Scenario category	Example Agents
Human resources	Interview question generation, resume evaluation, job description writing
Legal	Contract risk review, nondisclosure agreement review, regulatory compliance checks
General affairs	Administrative announcement writing, purchase price comparisons, document classification and filing
Accounting	Expense receipt organization, financial report summaries and analysis, business tax Form 401 analysis
Project management	PRD writing, requirements organization and analysis, competitor analysis
Personal productivity	Meeting summaries, presentation design, email reply writing

Industries

Scenario category	Example Agents
Healthcare	ICD-10 classification code suggestions, discharge record summaries, nursing shift handoff reports
Manufacturing	Quality issue 8D reports, SPC process control analysis, equipment knowledge Q&A
Banking	Credit assessment reports, KYC due diligence summaries, financial regulation interpretation lookup
Securities	Individual stock research, internal compliance policy Q&A, premeeting preparation for financial advisors
Retail	Daily sales summaries, product listing copy, customer complaint and review analysis
General administration	Citizen petition classification and assignment, press release drafting, preliminary grant application review
Government accounting	Budget execution and final accounts analysis
Legal affairs and procurement	Summaries of regulatory interpretations, tender and procurement document checks

The table lists only representative examples for each category. MaiAgent continues to add official built-in Agents. For the current list, check the Official Built-in tab in the Agent Marketplace.

Next Steps

• Want to get started → Use an Official Built-in Agent

• Are you an organization administrator enabling Agents for your team → Enable and Manage