> For the complete documentation index, see [llms.txt](https://docs.maiagent.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.maiagent.ai/maiagent-user-guide/en/built-in-agents/built-in-agents.md).

# What Are Official Built-in Agents?

Official built-in Agents are AI assistants created by MaiAgent and listed in the Agent Marketplace. Once enabled by an organization, they are ready to use with no setup required.

Official built-in Agents are AI assistants designed, tested, and published by MaiAgent. Their role instructions, models, and tools are already configured. Once an organization administrator enables one, members can start chatting with it right away—without building an Agent, fine-tuning role instructions, or preparing a knowledge base first.

In the <mark style="color:blue;">Agent Marketplace</mark>, official built-in Agents and Agents created by your organization appear on separate tabs: <mark style="color:blue;">Official Built-in</mark> and <mark style="color:blue;">Organization-built</mark>.

## How They Differ from Organization-built Agents <a href="#vs-self-built" id="vs-self-built"></a>

|                                   | Official Built-in Agent                                                      | Organization-built Agent                                                                                     |
| --------------------------------- | ---------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------ |
| Creator                           | Designed, tested, and maintained by MaiAgent                                 | Created using Agent Builder                                                                                  |
| Setup required                    | Ready to use                                                                 | Must be built manually from scratch                                                                          |
| Role instructions / tools / model | **Cannot be modified**                                                       | Fully customizable                                                                                           |
| Knowledge base                    | Import your own documents                                                    | Fully customizable                                                                                           |
| Version updates                   | Automatically updated to the latest official version                         | Maintained by your organization                                                                              |
| Quantity limit                    | **Concurrent enablement limit** depends on your plan                         | Depends on your plan (see [Trial and Subscription Plans](/maiagent-user-guide/en/others/trial-and-plans.md)) |
| Who can use it                    | Administrators specify the <mark style="color:blue;">Authorized Users</mark> | Determined by role permissions                                                                               |

In short: **use an official built-in Agent for speed; build your own for customization.** Both can coexist. Many organizations use official built-in Agents for general tasks and build their own Agents for company-specific workflows.

## What You Can and Cannot Change After Enabling <a href="#customization-scope" id="customization-scope"></a>

When you enable an official built-in Agent, the system creates a **locked assistant** in your organization based on the official blueprint.

**You can:**

* Import your organization's documents into the Agent's dedicated knowledge base
* Specify which roles/groups can use it
* Complete any connector authorization it requires

**You cannot:**

* Modify the role instructions (System Prompt)
* Add or remove tools or skills
* Change the language model

{% hint style="info" %}
It is normal not to see an edit button for an official built-in Agent in the <mark style="color:blue;">AI Assistants</mark> list. Its settings are centrally maintained by MaiAgent to ensure consistent quality across organizations and allow automatic updates when a new official version is released.

If you need customized role instructions or a custom combination of tools, use [Agent Builder](/maiagent-user-guide/en/agent-builder/agent-builder.md) to create your own Agent.
{% endhint %}

## Versions Update Automatically <a href="#version-updates" id="version-updates"></a>

Each official built-in Agent card displays a <mark style="color:blue;">Version</mark>. When MaiAgent releases a new version—with improved prompts, behavior fixes, or expanded capabilities—**organizations that have enabled the Agent are automatically updated to the latest version**. You neither need nor have the option to upgrade manually or pin a version.

{% hint style="info" %}
If an Agent's response style or output format seems different from before, MaiAgent has usually released a new version. Content you imported into its knowledge base is not affected.
{% endhint %}

## Concurrent Enablement Limits Depend on Your Plan <a href="#plan-limits" id="plan-limits"></a>

Official built-in Agents have a **concurrent enablement limit** and a **cooldown period after enablement**. Allowances vary by plan. See [Trial and Subscription Plans · Feature Differences](/maiagent-user-guide/en/others/trial-and-plans.md#feature-differences).

{% hint style="warning" %}
If your organization's plan does not include official built-in Agents, the <mark style="color:blue;">Official Built-in</mark> tab will not appear in the <mark style="color:blue;">Agent Marketplace</mark>. Contact the sales team to upgrade your plan.
{% endhint %}

For details about enabling Agents, cooldown calculation, and what to do when you reach the limit, see [Enable and Manage](/maiagent-user-guide/en/built-in-agents/management.md).

## Currently Available Scenarios <a href="#available-scenarios" id="available-scenarios"></a>

Official built-in Agents are grouped into two categories—**Functions** and **Industries**—with 14 scenario categories in total:

### Functions <a href="#general-scenarios" id="general-scenarios"></a>

| Scenario Category     | Example Agents                                                                                           |
| --------------------- | -------------------------------------------------------------------------------------------------------- |
| Human Resources       | Interview question generation, résumé evaluation, job description writing                                |
| Legal                 | Contract risk review, nondisclosure agreement review, regulatory compliance checks                       |
| General Affairs       | Administrative announcement writing, procurement price comparison, document classification and archiving |
| Accounting            | Expense receipt organization, financial statement summary and analysis, business tax Form 401 analysis   |
| Project Management    | PRD writing, requirements organization and analysis, competitor analysis                                 |
| Personal Productivity | Meeting summaries, presentation design, email response writing                                           |

### Industries <a href="#industry-scenarios" id="industry-scenarios"></a>

| Scenario Category             | Example Agents                                                                                                |
| ----------------------------- | ------------------------------------------------------------------------------------------------------------- |
| Healthcare                    | ICD-10 classification code suggestions, discharge summary preparation, nursing handoff reports                |
| Manufacturing                 | Quality incident 8D reports, SPC process control analysis, equipment knowledge Q\&A                           |
| Banking                       | Credit report writing, KYC due diligence summaries, financial regulation interpretation lookup                |
| Securities                    | Equity research intelligence, internal compliance policy Q\&A, pre-meeting preparation for financial advisors |
| Retail                        | Daily sales summaries, product listing copy, customer complaint and review analysis                           |
| General Administration        | Public petition classification and assignment, press release drafting, preliminary grant application review   |
| Government Accounting         | Budget and final account execution analysis                                                                   |
| Legal Affairs and Procurement | Regulation interpretation summaries, tender and procurement document checks                                   |

{% hint style="info" %}
The table above lists only representative examples for each category. New official built-in Agents are **added continuously**. For the current list, see the <mark style="color:blue;">Agent Marketplace</mark> → <mark style="color:blue;">Official Built-in</mark> tab.
{% endhint %}

## Next Steps <a href="#next-steps" id="next-steps"></a>

* Ready to get started → [Use Official Built-in Agents](/maiagent-user-guide/en/built-in-agents/use.md)
* Organization administrator enabling Agents for your team → [Enable and Manage](/maiagent-user-guide/en/built-in-agents/management.md)


---

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