# 所有對話的功能

點入左側功能欄的 「<mark style="color:blue;">客服對話 ></mark> <mark style="color:blue;">所有對話</mark>」，您可以看到所有對話平台的對話紀錄。

必要時，線上客服人員可以介入對話，直接在對話框內進行回覆。

也可以按下右下角 「<mark style="color:blue;">自動回覆</mark>」 的開關，關閉或開啟自動回覆功能。

<figure><img src="/files/AKSxtUhAbZhNOmHDA0sB" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.maiagent.ai/conversations/reply.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.